Fridge Freezer Repair Plan
The following five steps should be followed if you want to receive fast and hassle free freezer repair service.
Step One: Be Prepared
Before you call or request freezer repair service you will need to have all your information available. If you were given a specific number to call for service make sure you use it. You may also be asked for the freezer serial and model number in order to determine which technician should be sent. Have all of your paperwork together when you call in and the process will go much smoother.
Step Two: Understand Your Warranty
Make sure you are clear on which parts of your freezer are covered by warranty and whether you must pay for labor fees or not. If you are responsible for a portion of the payment you will want to have cash or a check available for the technician upon completion of the repair.
Step Three: Ask For a Specific Repair Time
Instead of accepting that your technician will arrive at some point on Tuesday, you should ask for a specific time or time frame. Most companies should be able to narrow the time frame down to morning or afternoon at the least. After all, you dont want to sit around all day waiting for a technician who will not arrive until late in the afternoon.
Step Four: Prepare the Area
Make sure you prepare the area before your technician arrives. If you have boxes or items stacked around your freezer you will want to move them out of the way. You may also want to ask when scheduling the appointment if the freezer needs to be emptied. If the technician needs the freezer to be empty you will want to empty it before the labor bill starts adding up.
Step Five: Ask For an Estimate
Before the technician begins your freezers repair service you should ask for an estimate of what needs to be done and how much it will cost. Most technicians will be able to diagnose the freezer and determine what needs to be done. Once they have an idea of what is causing the problem you should be able to get an estimate of the cost and time that will be needed. After receiving the estimate you can decide whether or not you want the technician to fix the freezer.
Call us at (888) 882-2848 to schedule a technician visit.