Appliance Repair Faqs
Most households throughout the country contain certain electronic equipment with appliances being the most significant in the household. Here are some of the most frequently asked questions that appliance repair services receive.

Q. Which appliances are covered?

A. The appliances that are serviced by a qualified California appliance repair service includes: washers and dryers, dishwashers, trash compactors, refrigerators and freezers, microwaves and conventional ovens, and ranges

Q. What do I do if my appliance breaks down?

A. Make sure you unplug it as soon as possible, as the issue could be an electrical one that could further damage the appliance or start an electrical fire. You may also wish to turn off power to the circuit that the device is plugged into in order to remain safe when unplugging. If the issue involves leaking water, simply clean up the water and make sure the appliance is unplugged. You can then call your repair service as soon as possible. If the situation is one in which food in your refrigerator or fridge could spoil or gas is involved, call as soon as possible.

Q. How do I know I’m receiving quality service?

A. Electronic and appliance repair dealer law prevents a repair person from falsely misleading or advertising services, dealing dishonestly or committing fraud, making false promises that are likely to convince the consumer to allow repairs, departing willfully from trade standards, and performing negligent repairs. You can research the company to find reviews, review licensing information, and even ask for references.

Q. How do I check for proper registration?

A. Every repair company is required to be registered with BEAR. Each dealer must possess proof of this registration, which is renewed each year. If a dealer is not registered, BEAR will find out about it.

Q. When do I need my appliances serviced or repaired?

A. The moment you notice an appliance is not behaving properly or it stops working, you should call your repair service. There is no need to wait because waiting can make the problem worse and more expensive to fix. But before you call, make sure the appliance is plugged in, that it is turned on, that any switches are in the appropriate positions, if there are any loose connections, if the electrical outlet is working (try another outlet), if the circuit breaker is on, and if pressing the reset button (if applicable) restores the appliance’s operation. If everything checks out and the appliance still doesn’t work, you can us as soon as possible.

Call us at (888) 882-2848 to schedule a technician visit.